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If you have ever called a colleague's office in an emergency and been placed on hold for endless minutes, or received a call-back message with no telephone number on it, you will know at least two reasons why this handbook should receive wide distribution. There is an answer here to almost every question a medical assistant, secretary, or physician might have concerning office protocol, procedure, equipment and supplies, forms, letters, billing, appointments, and transcribing. Chapters on medical law and ethics offer particularly useful information on the responsibilities and liabilities of the physician's staff. The illustrations of forms for business letters
Webster's Medical Office Handbook.. Ann Intern Med. 1980;92:727–728. doi: 10.7326/0003-4819-92-5-727_2
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Published: Ann Intern Med. 1980;92(5):727-728.
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Print ISSN: 0003-4819 | Online ISSN: 1539-3704
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