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Nursing homes have come a long way toward improving their image. Stricter standards, and, more recently, innovations such as hospital-based and teaching nursing homes have contributed to this upgrading. However, the authors of this book argue that a fundamental factor in the improved quality of care has been community concern and involvement. Consumer advocacy that does good, and not harm, depends on the advocacy program being well managed. The three parts of this book discuss the issues involved in the management of such organizations.
Part 1 is devoted to an overview of consumer advocacy. The consumer role in nursing home
Public Concerns, Community Initiatives: The Successful Management of Nursing Home Consumer Information Programs.. Ann Intern Med. ;105:482. doi: 10.7326/0003-4819-105-3-482_1
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Published: Ann Intern Med. 1986;105(3):482.
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Print ISSN: 0003-4819 | Online ISSN: 1539-3704
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