Hanan J. Aboumatar, MD, MPH; Lisa A. Cooper, MD, MPH
Disclaimer: The views expressed are those of the authors and are not necessarily those of the National Heart, Lung, and Blood Institute or the Johns Hopkins University School of Medicine.
Grant Support: By grants K24HL083113 and P50 HL0105187 from the National Heart, Lung, and Blood Institute.
Potential Conflicts of Interest: Disclosures can be viewed at www.acponline.org/authors/icmje/ConflictOfInterestForms.do?msNum=M13-0622.
Requests for Single Reprints: Lisa A. Cooper, MD, MPH, Johns Hopkins University School of Medicine, Division of General Internal Medicine, 2024 East Monument Street, Suite 2-500, Baltimore, MD 21287.
Current Author Addresses: Drs. Aboumatar and Cooper: Johns Hopkins University School of Medicine, 2024 East Monument Street, Suite 2-500, Baltimore, MD 21287.
Aboumatar HJ, Cooper LA. Contextualizing Patient-Centered Care to Fulfill Its Promise of Better Health Outcomes: Beyond Who, What, and Why. Ann Intern Med. 2013;158:628-629. doi: 10.7326/0003-4819-158-8-201304160-00008
Download citation file:
Published: Ann Intern Med. 2013;158(8):628-629.
Efforts to improve patient outcomes have focused, in large part, on technical processes of health care, which are ideally informed by the most up-to-date evidence on effective care practices. Technical quality is often viewed as the “science” of medicine as opposed to its “art,” which involves such less tangible and potentially harder-to-capture aspects of care as the interpersonal and cognitive processes underlying patient–physician communication and decision making. Yet, as Donabedian said more than 2 decades ago, “The interpersonal process is the vehicle by which technical care is implemented and on which its success depends” (1). Therefore, to achieve desired health outcomes, it is essential to focus on optimizing both the technical and the interpersonal processes in care (1).
Learn more about subscription options.
Register Now for a free account.
Healthcare Delivery and Policy.
Results provided by:
Copyright © 2016 American College of Physicians. All Rights Reserved.
Print ISSN: 0003-4819 | Online ISSN: 1539-3704
Conditions of Use
This PDF is available to Subscribers Only