William A. Steiger III, M.D., F.A.C.P.
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Patients who are hostile, too aggressive, too dependent, uncooperative, hysterical, suspicious, and so on can be difficult and frustrating to the physician. All of us erect some defenses against the person of the patient, especially the hostile patient. These defenses can be categorized as mechanical, rational, and conceptual. An explanation of these defenses will be given in order that they be made explicit. This aids the physician in understanding better his own behavior and to see more clearly his role in the difficult doctor-patient relationship. The philosophical background of these defenses and our current framework of reference in medical science
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Steiger WA. Managing Difficult Patients.. Ann Intern Med. 1965;62:1083. doi: 10.7326/0003-4819-62-5-1083_1
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Published: Ann Intern Med. 1965;62(5):1083.
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Print ISSN: 0003-4819 | Online ISSN: 1539-3704
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