Donald M. Vickery, MD; Wendy D. Lynch, PhD
The Editors welcome submissions for possible publication in the Letters section. Authors of letters should:
•Include no more than 300 words of text, three authors, and five references
•Type with double-spacing
•Send three copies of the letter, an authors' form signed by all authors, and a cover letter describing any conflicts of interest related to the contents of the letter.
Letters commenting on an Annals article will be considered if they are received within 6 weeks of the time the article was published. Only some of the letters received can be published. Published letters are edited and may be shortened; tables and figures are included only selectively. Authors will be notified that the letter has been received. If the letter is selected for publication, the author will be notified about 3 weeks before the publication date. Unpublished letters cannot be returned.
Annals welcomes electronically submitted letters.
Vickery D., Lynch W.; Patients' Expectations and Demand Management. Ann Intern Med. 1997;126:744. doi: 10.7326/0003-4819-126-9-199705010-00029
Download citation file:
Published: Ann Intern Med. 1997;126(9):744.
TO THE EDITOR:
The study by Kravitz and colleagues  is a valuable contribution to our understanding of patients' expectations and therefore is important to the emerging science of demand management. One can imagine, then, our surprise at the authors' suggestion that these findings should decrease interest in demand management. We believe that the authors may have an inaccurate view of demand management and suggest that they consider the following points.
First, demand management does not “discourage health care utilization.” The current definition of demand management is “the use of decision support and self-management support to enable and encourage individuals to make appropriate use of medical care” . We cannot over-emphasize that the goal of demand management is concerned with quality, not decreased utilization or cost savings.
to gain full access to the content and tools.
Learn more about subscription options.
Register Now for a free account.
Copyright © 2016 American College of Physicians. All Rights Reserved.
Print ISSN: 0003-4819 | Online ISSN: 1539-3704
Conditions of Use
This PDF is available to Subscribers Only