Steve S. Kraman, MD; Ginny Hamm, JD
Acknowledgment: The authors thank Dr. Joseph J. Francis for helpful advice in the preparation of the manuscript.
Requests for Reprints: Steve S. Kraman, MD, Veterans Affairs Medical Center, 2250 Leestown Road, Lexington, KY 40511. For reprint orders in quantities exceeding 100, please contact the Reprints Coordinator; phone, 215-351-2657; e-mail, email@example.com.
Current Author Addresses: Dr. Kraman and Ms. Hamm: Veterans Affairs Medical Center (11), 2250 Leestown Road, Lexington, KY 40511.
This paper reviews a humanistic risk management policy that includes early injury review, steadfast maintenance of the relationship between the hospital and the patient, proactive full disclosure to patients who have been injured because of accidents or medical negligence, and fair compensation for injuries. The financial consequences of this type of policy are not yet known; however, one Veterans Affairs medical center, which has been using humanistic risk management since 1987, has had encouragingly moderate liability payments. The Department of Veterans Affairs now requires such a policy for all of its facilities; therefore, comprehensive experience may be only a few years away.
Total malpractice claims and liability payments made from 1990 through 1996 by 36 Veterans Affairs medical centers located east of the Mississippi River.
The In the Clinic® slide sets are owned and copyrighted by the American College of Physicians (ACP). All text, graphics, trademarks, and other intellectual property incorporated into the slide sets remain the sole and exclusive property of the ACP. The slide sets may be used only by the person who downloads or purchases them and only for the purpose of presenting them during not-for-profit educational activities. Users may incorporate the entire slide set or selected individual slides into their own teaching presentations but may not alter the content of the slides in any way or remove the ACP copyright notice. Users may make print copies for use as hand-outs for the audience the user is personally addressing but may not otherwise reproduce or distribute the slides by any means or media, including but not limited to sending them as e-mail attachments, posting them on Internet or Intranet sites, publishing them in meeting proceedings, or making them available for sale or distribution in any unauthorized form, without the express written permission of the ACP. Unauthorized use of the In the Clinic slide sets will constitute copyright infringement.
Kraman SS, Hamm G. Risk Management: Extreme Honesty May Be the Best Policy. Ann Intern Med. 1999;131:963-967. doi: 10.7326/0003-4819-131-12-199912210-00010
Download citation file:
Published: Ann Intern Med. 1999;131(12):963-967.
Results provided by:
Copyright © 2017 American College of Physicians. All Rights Reserved.
Print ISSN: 0003-4819 | Online ISSN: 1539-3704
Conditions of Use
This PDF is available to Subscribers Only