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Maximizing the Interview

[+] Article, Author, and Disclosure Information

By Drossman Douglas A., Fiedler Donald C., Jensen Eric W.. . Videocassette with an 11-page study guide. Color. Eleven-minute viewing time. Available from Medical Interview Tapes., P.O. Box 3272, Chapel Hill, NC 27515-3272: . $250.00, 3/4 -inch U-matic; $200.00, 1/2 -inch VHS.

Ann Intern Med. 1989;111(12):1051-1052. doi:10.7326/0003-4819-111-12-1051_3
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This excerpt has been provided in the absence of an abstract.

The program is designed to teach interviewing technique in the medical setting. Although built around a group discussion format of 1 hour, it could also be used for individual study. It is designed for medical students, house officers, and other health professionals. The goals and objectives, clearly defined in the syllabus, include differentiating between facultative and nonfacilitative styles, developing techniques for establishing a therapeutic relationship, and developing skills needed to elicit psychosocial data relevant to illness.

A patient is interviewed twice by the same physician who used very different interviewing techniques and elicits very different data. After the viewing, participants


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