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Words That Heal

Douglas N. Frenkel, JD; and Carol B. Liebman, JD
[+] Article, Author, and Disclosure Information

From University of Pennsylvania Law School, Philadelphia, PA 19104, and Columbia Law School, New York, NY 10027.

Potential Financial Conflicts of Interest: None disclosed.

Requests for Single Reprints: Douglas N. Frenkel, JD, University of Pennsylvania Law School, 3400 Chestnut Street, Philadelphia, PA 19104; e-mail, dfrenkel@law.upenn.edu.

Current Author Addresses: Professor Douglas Frenkel, Practice Professor of Law and Clinical Director, University of Pennsylvania Law School, 3400 Chestnut Street, Philadelphia, PA 19104.

Professor Carol Liebman, Clinical Professor, Columbia Law School, 435 West 116th Street, New York, NY 10027; e-mail, cliebman@law.columbia.edu.

Ann Intern Med. 2004;140(6):482-483. doi:10.7326/0003-4819-140-6-200403160-00016
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An apology is a complicated thing. Coming clean is hard; if done poorly, it can make things worse. Just ask Bill Clinton or Pete Rose. But when done right, talking can be powerfully productive, as suggested in the article by Mazor and colleagues in this issue (1).

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