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Implementing Open-Access Scheduling of Visits in Primary Care Practices: A Cautionary Tale
Ateev Mehrotra, MD, MPH; Lori Keehl-Markowitz, RN, BSN; John Z. Ayanian, MD, MPP
Annals of Internal Medicine 2008;148:915-922. doi:10.7326/0003-4819-148-12-200806170-00004

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