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Communicating about Health Care: Observations from Persons Who Are Deaf or Hard of Hearing
Lisa I. Iezzoni, MD, MSc; Bonnie L. O'Day, PhD; Mary Killeen, MA; Heather Harker, MPA
Annals of Internal Medicine 2004;140:356-362. doi:10.7326/0003-4819-140-5-200403020-00011

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