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Letters |15 April 2014

Texting While Doctoring

Michael E. Miller, MD

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As a long-practicing physician of a certain age, I wholeheartedly agree with Sinsky and Beasley's thoughtful essay about physician multitasking—namely, computer keyboarding and “mousing”—during the patient visit (1). It's distracting, impairs our observational skills, and is downright rude; it clearly negatively affects the quality of the encounter.
I can also personally attest that this behavior induces an unpleasantly fatiguing, hypervigilant state, making the workday resemble a slowly accelerating treadmill. The last patient of the day departs; it's dark outside; and I'm hungry, irritable, and tired. I want to go home. But now it's time to spend the next 2...
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Miller ME. Texting While Doctoring. Ann Intern Med. 2014;160:583–584. doi: 10.7326/L14-5008-8

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Published: Ann Intern Med. 2014;160(8):583-584.

DOI: 10.7326/L14-5008-8

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