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Describing the tertiary care hospital as a factory in which physician, nurse, and technician work to make the sick well suggests that dedicated professionals do mundane work while awaiting replacement by automation. To the contrary, the authors discuss the complex characteristics of work done when the object of the work is inanimate.
The concept of medical care as work, and a taxonomy of the work's unique features, allows a comparison of medical care with other forms of work and an analysis of the components of professional work performance. The types of work initially sound foreign to medical readers. Machine work,
Social Organization of Medical Work.. Ann Intern Med. 1986;104:291–292. doi: https://doi.org/10.7326/0003-4819-104-2-291_2
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Published: Ann Intern Med. 1986;104(2):291-292.
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