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The present societal and medical fascination with quality and quality management makes this book both current and welcome. It is especially useful at a time when regulatory and administrative bodies require evidence of documentation of quality, but are generally unwilling (or probably unable) to give specific criteria, guidelines, or even concrete examples. This dilemma often leaves physicians charged with the responsibility for initiating such programs at a loss as how to proceed, especially when working in new ambulatory environments. The authors, who are experienced in the field of outpatient healthcare delivery research, give helpful, detailed direction in such
Excellence in Ambulatory Care: A Practical Guide to Developing Effective Quality Assurance Programs. Ann Intern Med. ;113:814. doi: 10.7326/0003-4819-113-10-814_2
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Published: Ann Intern Med. 1990;113(10):814.
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Print ISSN: 0003-4819 | Online ISSN: 1539-3704
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