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Health care managers, including physician managers, need a paradigm to make sense of the otherwise confusing, complex, and turbulent environment in which they work. Blair and Fottler provide a way to classify an organization's environment so that strategic planning has a better chance of success. The organization's environment is defined in terms of stakeholders. This approach starts with a specific organization, such as a hospital, group practice, or HMO. Stakeholders are those persons, groups, or organizations that have a reason to care what the specified organization does. For example, the stakeholders for a medical group practice include the group's hospital,
Challenges in Health Care Management: Strategic Perspectives for Managing Key Stakeholders. Ann Intern Med. ;115:161–162. doi: 10.7326/0003-4819-115-2-161_2
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Published: Ann Intern Med. 1991;115(2):161-162.
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