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Medical Writings |2 April 2002

Provider-Patient Partnerships

Jack Coulehan, MD, MPH

Article, Author, and Disclosure Information
Author, Article, and Disclosure Information
  • State University of New York at Stony Brook, Stony Brook, New York.

Structured abstracts of information on newly published books, computer programs, selected Web sites, and other material are provided in this portion of Medical Writings. Not all items submitted by publishers are abstracted, but a listing of almost all material received can be found in the advertising pages of each issue. “Order phone” numbers can be used to place orders directly with publishers.
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Structured abstracts of information on newly published books, computer programs, selected Web sites, and other material are provided in this portion of Medical Writings. Not all items submitted by publishers are abstracted, but a listing of almost all material received can be found in the advertising pages of each issue. “Order phone” numbers can be used to place orders directly with publishers.
Meldrum H, Hardy ML. 147 pages. Boston: Butterworth-Heinemann; 2001. $21.95. ISBN 0750673346. Order phone 781-904-2500.
Field of medicine: Clinician–patient interaction and communication skills.
Format: Softcover book.
Audience: Primary care physicians who desire to improve their ability to handle difficult situations and feelings that arise in ordinary patient encounters, especially in managed care settings.
Purpose: To provide a practical, case-based resource for interested physicians to improve their interactive skills.
Content: The first chapter presents a brief overview of essential interviewing skills. Subsequent chapters are topical, including setting limits, improving patient adherence, telling bad news, defusing anger, and dealing with other sensitive issues. Each chapter consists of two or more examples of difficult interactions in transcript format, followed by structured commentaries that indicate what went wrong in the interview and how the situation might have been handled differently. The book concludes with an eclectic summary chapter (“Things to Keep Thinking About”).
Highlights: The case examples are the strongest feature of this book. The transcripts are lively, realistic, and sufficiently complex to sink your teeth into. The physician or “provider” demonstrates uneven skills, yet never sounds like an insensitive dunce. The...
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Coulehan J. Provider-Patient Partnerships. Ann Intern Med. 2002;136:564. doi: 10.7326/0003-4819-136-7-200204020-00026

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Published: Ann Intern Med. 2002;136(7):564.

DOI: 10.7326/0003-4819-136-7-200204020-00026

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2002 American College of Physicians
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Print ISSN: 0003-4819 | Online ISSN: 1539-3704

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