The summary below is from the full report titled “Patients' Global Ratings of Their Health Care Are Not Associated with the Technical Quality of Their Care.” It is in the 2 May 2006 issue of Annals of Internal Medicine (volume 144, pages 665-672). The authors are J.T. Chang, R.D. Hays, P.G. Shekelle, C.H. MacLean, D.H. Solomon, D.B. Reuben, C.P. Roth, C.J. Kamberg, J. Adams, R.T. Young, and N.S. Wenger.
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Patient Ratings of the Overall Quality of Care in 2 Managed Care Organizations Were Not Associated with Measures of the Technical Quality of Care. Ann Intern Med. 2006;144:I–26. doi: https://doi.org/10.7326/0003-4819-144-9-200605020-00004
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Published: Ann Intern Med. 2006;144(9):I-26.
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